top of page

W.O.R.K. Communication

Do you need to improve your communication at your workplace? Do you prefer to be a better communicator? Do you want to solve the conflict in your working place through communication? Understand yourself and others with W.O.R.K Communication assessment.


A simple system of W.O.R.K assessment to discover and help you determine a person's preferred communication styles. Refer to people ‘Perception’ and ‘Value’ that toward to their Emotion and Assertiveness level. This assessment will support you about communication in working place and your daily life. Not only understand your triggers and motivators it will support your with the good strategy for better communication.  


W.O.R.K stands for…

  • W: Wow Type - When a person is using the Wow style, they tend to be less assertive and emotionally expressive.

  • O: Option Type - When a person is using the Option style, they tend to be assertive and emotionally expressive.

  • R: Reason Type - When a person is using the Reason style, they tend to be assertive and less emotionally expressive.

  • K: Kind Type - When a person is using the Kind style, they tend to be less assertive and low in emotional expressiveness.






















Communication Styles

Many organizations today bear no resemblance to what they or others were just a decade ago. Changes in the form of corporate restructuring, diversity, re-engineering, and total quality management have redefined communication in the workplace. The key is how communication moves within an organization.

The W.O.R.K Model of Communication Styles

How do we determine a person's communication style? There are many models available to determine communication styles. W.O.R.K is one example. It stands for

  • Wow Style (Harmony-the Peacemaker)

  • Option Style (Action-the Cheerleader)

  • Reason Style (Pragmatic-the General)

  • Kind Style (Responsible-the Administrator).

Wow Style: Harmony focus is motivated by the preservation of harmonious relationships, sometimes at the cost to their own well-being. They tend to avoid confrontation. They're loyal, supportive, and value people and their feelings.

Option Style: Action focus is motivated by action, possibilities, and options. They often motivate others, resist routine, value creativity and innovation. They may see the large picture, but often have difficulty with details and follow-through.

Reason Style: Pragmatic focus is motivated by control. They want the freedom to have their way, especially since they are goal- and results-oriented. Pragmatic people are competitive, well-organized, and focus on the "bottom line"

Kind Style: Responsibility focus is motivated by process and facts. They like to have a plan of action and they tend to be practical and efficient. They are well organized and appear detached and unemotional.

Rational styles are task-oriented and do things methodically.

Communication for success
bottom of page